2024 Disabled Enough magazine OLD - Flipbook - Page 41
Making a Complaint
Step 2 - Research
You can find information about an organisation by
looking at their website, or by asking them questions.
Different organisations receive complaints in different
ways, for example:
Feedback
forms
Online
portals
Email
Over the
phone
For the organisation you want to complain to, what
options do they provide for making complaints?
Notes:
If you don’t
know, email is
usually a safe
choice.
From these options, you can then decide which one
is the best or most accessible for you :)
Print Me!
41
