GOAL 2Equity, Diversity,Inclusion and AccessPeople know they belong at the WaterlooPublic Library. They are authenticallyengaged and meaningfully represented in thelife of the library.How We Will Make This HappenOBJECTIVE 1OBJECTIVE 2Prioritize relationship buildingand user-centered design todevelop diverse and inclusiveprograms, spaces andcollections.Implement new approaches torecruitment, retention andleadership development thataddress systemic barriers andlead to a more representativelibrary team at all levels.OBJECTIVE 3Create pathways for digital equity by making existing andemergent technologies easier to access, learn and use.Strategic Plan 2024 - 2028
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