YLC Volunteers - Flipbook - Page 19
You May find Multiple Accounts when adding a Volunteer
If you do find multiple accounts with the same name, click on the
magnifying glass icon to get a full view with detailed information for
each of the contact id’s returned in the search.
Pro Tip: After the detailed view appears, scroll to the right (screenshot
below) to find more info and choose the most accurate contact.
After selecting the most accurate contact, the next step in the
YL Connect Volunteers process is to confirm SRS email.
Note: More information on how to resolve duplicate
contacts is also included in this Resources section .
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