SW Guest Book - Flipbook - Page 154
BROKEN/MISSING ITEMS
Troubleshooting Guide
Maintenance and the cleaning crew use a cabin checklist to ensure that there are no
missing or broken items and take photos of the cabin in the condition it was before
guest arrival. However, in the rare case that you cannot locate an item, or it is
not functioning properly please leave us a note and we will have it taken care of
upon your departure.
If you break an item, please leave us a note so that we may replace it. We
understand accidents happen and we do not charge for
wear or tear. However, it is important that
we know so future guests are not without.
CONTACT INFORMATION
If you are having a true emergency, please call our emergency number at 580-3069571. Leave a detailed message stating the nature of your emergency, the cabin
name, and a phone number where we can reach you. Please note that non-emergencies
calls will be returned the next morning. Emergencies include No heat, air, or
electricity.
