SDS Brochure-WHOLE DIGITAL VERSION - Flipbook - Page 10
OUR TRACK RECORD
OPERATIONS MANAGEMENT
Where Experience Meets Excellence in Hospitality
Operations Management
As seasoned leaders in hotel operations, we have managed all aspects of revenue, P&L, and asset maintenance across a
portfolio of 100 hotels in Southeast Asia and Australasia, employing 8,000 associates and generating over AUD one billion in
revenue. Our leadership has driven significant portfolio growth, exceptional revenue and profitability, and enhanced guest
satisfaction across luxury to economy hotels. We have spearheaded innovative operational structures, a companywide
cultural program, and diversity initiatives, significantly boosting both employer branding and operational performance.
• Oversaw hotel and regional operations, responsible for
Revenue, P&L, Capital Planning, and Asset Management
across a portfolio of hotels.
• Initiated a companywide cultural program to motivate
teams, leading to top national employer branding
ratings.
• Led operations for up to 100 operating and pipeline
hotels across South East Asia and Australasia,
employing 8000 associates.
• Drove talent development with training for 2000
participants and leadership programs for graduates,
positively impacting hotel performance.
• Directed hotel operations management with
responsibility for a portfolio generating over AUD one
billion in revenue.
• Delivered exceptional results in both revenue growth
and profitability across portfolio of hotels, acheiving
above market revenue growth and indutry benchmark
proftability levels.
• Led sales and marketing, brand standard compliance,
and guest experience enhancement across Asia
Australasia region for brands ranging from Luxury,
Lifestyle to Midscale and economy hotels.
• Spearheaded distinctive leisure and resort cultures,
implementing innovative operational structures to
maximize stakeholder returns.
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• Consistently achieved top regional performance,
enhanced guest satisfaction, and increased F&B
revenues through strategic improvements.
• Championed diversity and inclusion, notably in the
employment of disabled individuals.
SDS HOSPITALITY SOLUTIONS
