2024 Ag & Specialty Catalog - Flipbook - Page 60
Ordering Information / Terms & Conditions
Hours
Monday through Friday 7:30 AM to 4:00 PM
Eastern Standard Time (EST)
ORDER TOLL-FREE
1-866-755-4477
ORDER BY EMAIL
industrialorders
@micro-matic.com
ORDER ONLINE
Call us to make your account
web accessible.
How to Order
• Telephone Orders: North America
+1 866 755-4477
Orders can be placed during regular business
hours of Monday through Friday 7:30 AM to 4:00 PM
Eastern Standard Time (EST).
• E-Mail Orders: industrialorders@micro-matic.com
• Fax Orders: +1 352-754-9645
International Inquires
Inquires outside of North America will be directed
to our Global Distributors which are listed in the
ABOUT US section of our website.
Terms
Payment terms, net 30 days. We accept the
following credit cards: Visa, MasterCard, Discover,
and American Express. No shipments are sent
C.O.D. Micro Matic reserves the right to change
prices and specifications of equipment and/or
material without notice.
Standard Lead Times
Please contact Micro Matic customer service
for standard lead-times. Micro Matic is a build
to order manufacturer, but may have finished
product in stock to ship within 24-48 hours of
receipt of order. Authorized distributors may also
have finished product available to be shipped with
short lead-times. Depending on quarterly and
annual consumption needs, Micro Matic offers
special blanket order contract stocking and pricing
agreements when customer demand requires
special lead-times and quantities exceeding our
highest quantity price breaks. If these special
contractual services are required, please contact
Micro Matic to learn if your program qualifies for
special stocking, pricing, and lead-time terms.
EMAIL LIST
Call us to get on our email list for the
latest information about products,
events and more..
Minimum Billing
Minimum invoice amount is $50.00. Orders
not reaching the minimum amount are subject
to a $8.95 handling fee, which will be added to
the invoice.
Shipping
All shipping charges are F.O.B. Brooksville, Florida.
Shipping charges will be prepaid and added
to invoice.
60
Receiving Merchandise: UPS
Inspect your shipment when it is delivered. If your
package has arrived damaged, or otherwise tampered
with, notify your UPS delivery person immediately.
Customers are responsible for checking their order
when it arrives to ensure that all items are present.
If there are any discrepancies, please notify us
immediately, within seven (7) days. If not, Micro Matic
is not responsible for missing items.
Receiving Merchandise: Freight Carrier
Upon delivery, it is extremely important to carefully
unpack and inspect the contents thoroughly for any
indication of damage before signing the carrier’s
freight bill of lading. The driver is required to wait
during the inspection. If damage is found, the
shipment should be refused; the driver is required
to take the shipment back. If the outside packaging
is damaged, but the contents are not, you should
accept the shipment, but make a note on the freight
bill the outside packaging was damaged. This will
protect your rights in the event there is concealed
damage. By signing the carrier’s freight bill, without
any notations of damage, you are agreeing the
shipment was delivered in good condition. Any
damage found after that point, should be directed to
the freight carrier in the form of a concealed damage
claim. Micro Matic has no recourse to file a freight
damage claim once the shipment was signed for as
received in good condition. The responsibility of the
shipment by Micro Matic will cease upon acceptance
of the shipment.
