GET Catalog 2021 - Catalog - Page 453
Two-Year Warranty – Melamine
Reference
G.E.T. offers a standard two-year limited warranty against manufacturer defects for all
melamine products. Warranty is null and void in cases of abuse or misuse.
To submit a warranty claim, contact G.E.T. customer service between 8:30 a.m. and 5:30 p.m.
M - F at (800) 727-4500 or anytime at info@get-melamine.com.
Warranty – Bugambilia
G.E.T. Enterprises offers products crafted from premium materials for exceptional user
experiences. G.E.T. stands behind this quality and works to ensure that products are free of
defects in material and workmanship. If you believe any G.E.T. product you have purchased
has a defect in material or workmanship, please contact your dealer/distributor or G.E.T.
Customer Service at (800) 727.4500 for assistance.
BUGAMBILIA® COLD APPLICATIONS - 3 YEAR WARRANTY
• Bugambilia® products used for cold food service are guaranteed to be
free of manufacturer's defects and chipping or lifting of its coating for
a three-year period from date of purchase under normal use.
BUGAMBILIA® WARM APPLICATIONS - 1 YEAR WARRANTY
• Bugambilia® products used for warm food service are guaranteed to be free of
manufacturer's defects and chipping or lifting of its coating for a one-year period
from date of purchase under normal use.
Return Policy
eturns are not accepted without a Return Merchandise Authorization. The return merchandise
R
authorization must appear on the shipping label. Authorized returns are to be shipped prepaid.
• Returned goods are subject to a restocking charge. Please refer to the current G.E.T. Price List for pricing.
• Goods must be returned in the original shipping cartons and in new and resalable condition.
• On all returns, G.E.T. must be notified within sixty (60) days from the date of original invoice to receive a
return merchandise authorization. No returns will be accepted after thirty (30) days from the date a return
merchandise authorization was issued.
• All returns are subject to inspection by G.E.T. If goods are deemed not in sellable condition, credit will not
be issued and the return merchandise authorization will be voided. Products must be unused and in their
original box and packaging to be in resalable condition.
• The customer will be notified and given ten (10) business days to advise disposition of any unacceptable
returns. If no response is received, goods will be discarded at G.E.T.’s discretion. Please note that some
items do not allow for the case pack to be broken.
• Send return merchandise authorization requests to returns@get-melamine.com
• Custom imprinted items are non-returnable and non-refundable.
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