2022 US COMPREHENSIVE - Flipbook - Page 3
A PROMISE TO OUR CUSTOMERS
Gemini is committed to supplying you with the world’s
highest quality dimensional letters, logos and plaques at fair
prices, with the fastest delivery, all with a Lifetime Guarantee.
If for any reason you have a problem with anything we make
or do, we will make it right with you.
Dear Fellow Sign, Design and Recognition Professionals,
Last year ended strong for the sign industry and we thank all of you for keeping our lights on at Gemini during
a difficult time. 2022 will bring different challenges with shortages in materials and labor further impacting
our economy. In the US, we are experiencing greater inflation than we can recall in our company’s history –
and I know that you are seeing many of the same pressures in your business.
To combat some of these pressures we have continued to innovate to provide you with even better service and
quality of products. Over the next year, you can expect us to regain even faster lead times on both quotes
and orders than pre-pandemic; and at the same time we will be rolling out advanced digital tools and resources
that make it easier than ever for you to explore, quote, and order Gemini products.
Our company mission states that Gemini will identify what matters; and to be the most convenient supplier of
identification products available. After listening to your feedback over the past year – we’ve put plans in
place to simplify and streamline our processes. Our catalog has grown from an 8-page formed letter flyer
in 1963 to three titles in 2020 that total over 300 pages. This year, we have recombined our main title
catalog and included only the “essentials” in this price guide that contains those options which comprise well
over 90% of our volume.
We have also simplified some of our pricing to have fewer “add” charges for a majority of our products. This
pared down and simplified view of Gemini’s products will help you quickly find the best solution for the vast
majority of your signage applications. That being said, we have not cut back on our offerings – but simply
highlighted these most commonly-used elements in print to work in conjunction with an updated, comprehensive
digital quoting tool “TrueQuote” available on our digital partner portal. If you are looking for some of those
unique specialty finishes, mountings, or obscure signage products – an exhaustive resource is available online
that includes hundreds of pages of additional material in Gemini's Comprehensive Guide digital catalog that
rounds out our product portfolio.
If our printed catalog or digital resources still aren’t giving you the information you need – we’re always here
to help you through email, chat, or on the phone.
Thank you for your continued business. From our family to yours, we are honored to have earned your business
over the years, and I hope we’ve earned your loyalty as well. We don’t sell direct to your customers, so
your success is our success. We look forward to partnering with you during the year ahead.
Sincerely,
Frederick M. Oss, President
GeminiSignage.com
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