2022 Canada COMPREHENSIVE - Flipbook - Page 289
FREQUENTLY ASKED QUESTIONS
What size letters do I need to order?
Below is a letter visibility chart that has been made for you based
upon information provided by Pennsylvania Transportation Institute,
Penn State University and the United States Sign Council. Please
refer to the complete study for additional information. For further
details contact the USSC at 1-215-785-1922.
When can I use double face tape and what does
Gemini offer with this mounting method?
Gemini provides a 25mil, high quality, VHB or UHB tape on thin
plaques, Flat Cut Acrylic, or Display products. We recommend this
installation only on flat, smooth, interior walls. Letters are supplied
with either partial or full tape coverage – based on the size. Thin
plaques are supplied with strips of tape. Full tape coverage can be
supplied for letters - upon request - with an additional fee.
Letter Visibility Chart
Viewing Distance
Minimum
Letter Height
100 ft.
4"
250 ft.
10"
360 ft. (city block)
16"
500 ft.
22"
750 ft.
33"
1000 ft.
43"
1320 ft. (1/4 mile)
57"
We also recommend using a quality adhesive (construction grade
or epoxy) to accompany all tape installations. Be sure to follow all
required tape installation steps, especially applying ample pressure
to properly set tape.
Is there a specific sales person I should contact regarding my account?
Any of our Gemini Customer Service team members will be able to
assist you with your questions and quote/order requests. Depending
on the complexity of the request/question or the product type we
have a variety of specialized teams available to partner with you to
find the best possible solution or answer to your question.
When does Gemini require a deposit on large orders?
A deposit may be considered on any order over $1,500 upon review
of order history, payment history and our overall experience together.
Should a deposit be needed a representative from Account Services
will personally connect with your Account Payable to discuss a payment arrangement. A 50% deposit is typically requested, while extremely large projects or special situations are often deserving of a
customized plan to move the project along. As large order history
develops and with promising payment history, deposits often become
a thing of the past. Please reach out to our Account Services team
with specific deposit questions at 877-702-5559 or Credit@GeminiMade.com.
GeminiSignage.ca
