Course Catalogue Chart Learning Solutions 2024 - Catalog - Page 8
2024 Course Catalog
Personal Development
Our Personal Development courses focus on kindness and compassion in leadership and the shift from
Customer Centric to Employee Centric.
1. LEADING WITH KINDNESS
6. MENTAL HEALTH AWARENESS (Launching in 2024)
Fundamentals - Why Lead with Kindness?
How to Support Your Team’s Mental Health
Focus on Holistic Well-Being
Raising Awareness: Supporting Co-workers With
Focus on Valuing Differences
Mental Health Disorders
Purposeful Communication
Combating Stigma & Misconceptions About Mental
Coaching and Mentoring
Health
Recognizing Signs of Employee Substance Abuse at
2. EMOTIONAL INTELLIGENCE
Defining and Understanding EI
The EI Framework
Managing Emotions and Mindset
Practical Steps to Develop EI
Techniques to Build EI Skills
3. UNDERSTANDING DEI
Diversity, Inclusion & Belonging
Unconscious Bias
Work
A Manager’s Guide to Supporting Grieving
Employees
7. FROM PEER TO NEW MANAGER (Launching in 2024)
Transitioning From Employee to Manager
7 New Manager Mistakes to Avoid
How to Transition From Peer to Boss
Managing People With More Experience Than You
Team Management Tips and Techniques
Working Across Cultures
Discrimination
Workplace Well-Being
8. PERFORMANCE MANAGEMENT (Launching in 2024)
What is Performance Management & Tips for
Improving Poor Performance
4. COMMUNICATION SKILLS
Conducting Effective Performance Reviews & How
Fundamentals
to Develop a Performance Improvement Plan
Effective Meetings
Giving Effective Employee Feedback & Handling
Verbal Communication
Difficult Reactions to Feedback
Writing Skills
Communicating with Empathy
5. RESILIENCE
How to Effectively Manage Managers & Managing
High Performers
Continuous Performance Management
Leading through a challenge
Strategies to become a resilient leader
Building a resilient team
Staying adaptable and resilient
Personal resilience
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