The Future of Shopping - Flipbook - Page 3
This year has challenged nearly all aspects of our
daily lives. Jobs, commutes, social interactions; all
are radically different from a year ago. Everything,
from schooling to travel to stepping out to buy a
tube of toothpaste, has been reshaped.
The inevitable question we ask is whether this
is permanent. There’s no question that when it
comes to shopping behavior (the focus of our research), there have been monumental changes.
By example, the massive shift to on-line shopping
and buying (due to stores being closed) is significant and real. But again, the question is whether
it’s permanent.
Will we return to pre-COVID behaviors, having
the confidence to re-emerge and return to our
favorite stores with the same enthusiasm we
previously had?
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Bergmeyer Trend Report
The Future of Shopping
