2020 Archdiocese of Atlanta Employee Policy Manual/September 2020 - Manual / Resource - Page 49
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pinpoint exactly where the messages originated from and prove useful to IT groups,
the local authorities and the FBI
o Additional notifications.
Notify local law enforcement. Contact your local Police and provide them
with the narrative of what happened, and what actions you have taken so
far. This will generate an official police report
Notify federal law enforcement. This is done by filing information at the FBI
web site: https://www.ic3.gov/ . FBI Agents the archdiocese is currently
working with (and may be beneficial to contact) include: Chad Hunt
chunt@fbi.gov , (770) 216-3188; Jardan Smith jsmith18@fbi.gov, (770) 2163357; or Mark Iovino maiovino@fbi.gov (770) 216-3452.
Immediately after the notification is made to Law enforcement, contact the
Archdiocesan Communications office, the Human Resources office and the
Archbishop’s office in event the incident could escalate into a local media
source.
The employee must safeguard their network connection. Steps should be taken to set
computer to “Locked” or "Standby" mode if the employee will be away from their
computer for an extended length of time. This applies in situations when the employee is
working off-site in a remote environment. The employee (as a minimum) must log off the
network when leaving their computer for the workday. The best practice is to reboot your
machine and allow it to be powered up in order to receive updates to the applications and
operating system.
Use Your Antivirus (AV) Tool. “Trend Micro” Antivirus (or AV) software is used to
safeguard a computer from malware, including viruses, computer worms, and Trojan
horses. AV software may also remove or prevent spyware and adware, along with other
forms of malicious programs. Your system is presently equipped with a licensed AV agent,
Trend Micro. Trend Micro™ Internet Security constantly scans your system’s ‘health’ and
blocks your computer from potentially dangerous websites and harmful files. Though it is
configured to perform these functions in the background, you have the ability to review the
status of the app as well as perform manual scans. Users must follow the below general
practices as simple preventative measures against viruses:
o Never open any files or macros attached to an email from an unknown, suspicious,
or untrustworthy source.
o Delete attachments to emails that are from unknown, suspicious or untrustworthy
source immediately, and then empty them from your Recycle Bin/Trash/Deleted
Items folder.
o Delete spam, chain & other junk email.
o Never download files from unknown or suspicious sources.
o Never forward suspicious email via email or ticketing systems with the urls
enabled, in other words with all the links are still hot. Always use KNowBe4’s built
in Phish Alert Button (PAB) to submit a questionable e-mail to the IT department.
See IT’s knowledge base article for additional information.
• USB Policy .The AoA has a policy that individual pc’s will not “read” USB storage
devices (including, but not limited to, thumb/flash drives, external hard drives, etc.). If
users find a lost USB device, do not plug it in to identify the owner. Turn it in to the IT staff