WAT 9203 LTL Facilities Landscape 2024 FV - Flipbook - Page 11
HEALTH & SAFETY | 11
Keeping a facility up-to-date with repairs and maintenance work is crucial.
A well-maintained facility has a positive impact not just
Previously, our research uncovered that a proportion
on workplace safety but also, overall productivity. Yet,
of FMs were incurring a high level of downtime caused
despite the many implications of not keeping on top of
by maintenance work, and regularly going over budget
them, repairs and maintenance tasks often fall to the
on urgent repairs – with some spending millions of
bottom of the priority list for stretched FMs.
pounds per year. In this survey, we delved even deeper,
exploring how FMs are approaching the repairs and
maintenance process and what is driving this.
How are facilities managers tackling repairs
and maintenance?
Despite understanding the value that a proactive approach can have, less than a
quarter (23%) of facilities managers carry out proactive repair and maintenance jobs.
Damaged surfaces are often left to deteriorate in
Surprisingly, only a third (34%) of facilities managers
busy facilities, with 40% admitting that their business
undertake a thorough site audit or risk assessment at
struggles to 昀椀nd the time to address repair jobs as
least once a year, highlighting that the majority don’t
soon as they’re spotted. But by leaving these areas to
have up-to-date knowledge of their entire facility.
deteriorate further, damage worsens making it more
This 昀椀nding also suggests a lack of structure in place
time-consuming and expensive to repair.
to help FMs proactively identify and monitor concerns
e.g. an area of the 昀氀oor which is subject to heavy
traf昀椀c showing signs of debris. By recording this as
part of an audit, FMs can ensure that repair products
are well stocked, ready to complete when a surface
damage appears.
BUDGETS SHRANK IN THE PAST 12 MONTHS
%
%
60
20
OF FACILITIES MANAGERS
HAVE HAD THEIR BUDGETS
CUT BY UP TO 25%
SAY THEIR BUDGETS HAVE
BEEN SLICED BY 26-50%
