The Good Care Group - Care Brochure - Flipbook - Page 43
FACTORS TO CONSIDER
ALONGSIDE PRICE
hen considering live-in care providers, price is of course
W
a consideration in the quality of care offered and the level
of service provided. You may wish to ask yourself the following
when considering price:
• W
hether the provider employs its carers directly, how they train them and develop their
skills to ensure high quality care is provided.
• H
ow the service is managed - a fully managed service where you have around the clock
support will generally command a higher weekly fee due to employment costs. However,
you should consider this alongside the limitations of using an introduction agency where
you will be responsible for managing and paying the carer, which can be a significant burden
on you or your family.
• W
hether the provider offers specialist care of conditions, nurse-led care where carers are
trained to carry out the duties of a district nurse or whether input is provided from an expert
Occupational Therapist - this will typically result in a higher weekly fee.
• W
hether they measure improvements in health outcomes of its clients and can provide
evidence of how they do this.
•H
ow the quality of care is monitored and measured - is there a focus and commitment to
quality assurance?
• I s the provider regulated and inspected by the Care Quality Commission (CQC) - introduction
agencies are not so you cannot be assured of the quality of the service you receive.
• D
oes the provider optimise technology in the service it offers? This could be by giving
the family a way to stay connected to the programme of care their loved one receives
via a secure website. This allows family members, as well as healthcare
professionals to access daily care records and care plans, providing
a reassuring window for families who live away from
their loved ones.
• A
re there any hidden costs for additional services or is it
a one-off weekly price for care? Be sure to understand
the overall weekly or yearly cost of care.
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