The Good Care Group - Care Brochure - Flipbook - Page 33
INNOVATING CARE DELIVERY
THROUGH TECHNOLOGY
Unlike any other live-in care provider in the UK, we have
invested in creating our own market-leading technology to
further enhance our service
PROACTIVE & RESPONSIVE TO CHANGING NEEDS
Through the development of an online community for our clients, their families, and our
professional carers, we are proactive and responsive to emerging issues, whilst enabling the softer
social benefits that technology brings. The secure platform is focused on ensuring our carers are
equipped to effectively deliver the high-quality care our clients should expect, whilst delivering
improvements in health outcomes. Our families can access important information about the care
of their loved one, providing a reassuring window into the care they are receiving.
Our professional carers use a dedicated online community through a Chromebook to complete
daily care records, update care plans, monitor nutrition and hydration and manage medications
proactively and safely ensuring accurate administration. This allows us to effectively monitor the
health outcomes of our client’s care, so we can prevent and respond to incidents and ensure the
very highest quality of care is always provided. The online community also allows our professional
carers to network, support each other, learn and share best practice, whilst facilitating a
connection which is so important for a remote workforce.
A REASSURING WINDOW INTO THE CARE OF YOUR LOVED ONE
For families who may live some distance away from their loved one, they can also access care
plans, care records, medications and a calendar of events as and when they wish through a similar
online community. This offers not only much-needed peace of mind to families but a transparent
and immediate insight into our service. The technology also provides families with reassurance
that any cash handled by our carers is being managed safely and accurately, whilst enabling them
to manage practical arrangements, such as food shopping remotely. They can also connect with
our other clients’ families who may well be in a similar situation as themselves, so they can share
their care experiences and support one another.
Our professional carers will utilise the technology for their clients’ socialisation and enjoyment everything from video calls with family members so they feel connected, online shopping to
general web browsing.
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