18562 Online Quaterly Newsletter V5 SINGLE PAGES - Flipbook - Page 25
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Donation
Delivery
to customers
Product used by
our customers
Product
manufacturing
Pick-up from
customers
Taken
out of
rotation
Reuse
Maintenance/
control
End of life
Product
design
Redistribution/
pooling/
sharing
Recycling
Other end
of life
Repair/
refurbishing
Reuse
The Group continuously develops new projects and innovations to consistently promote the
principles of a circular economy in its services and operations.
For example:
Eco-designing our products: selecting the most
durable materials, analysing the environmental
impact at each stage of their lifecycle and
optimising designs to make items easier to repair.
Innovating linen maintenance and logistics
processes: e.g. reducing consumption of, reusing
or recycling water, sharing flows among multiple
customers and products.
Keeping products in use for as long as possible:
optimised maintenance processes tailored to
each product, increased pooling of stock between
different geographic areas through product repair.
Refurbishment or internal reuse (e.g. turning a hand
towel into a rag) where appropriate.
Optimising product end-of-life: especially for
textiles, through forging partnerships to increase
knowledge and create sustainable long-term
industrial solutions.
As part of a continuous improvement process, we have set a target to reduce or reuse 80% of
end-of-life textiles by 2025. In terms of the circular economy, our ultimate aim is to ‘close the
loop’, providing our customers with increasingly sustainable solutions on the journey to net zero.
