RWS AR 23 Final Single pages - Flipbook - Page 38
SASB Disclosure (continued)
Activity metrics
Activity metric
SASB
code
Category
Response
Number of employees by: (1) full-time and Quantitative
part-time, (2) temporary, and (3) contract
SV-PS000.A
(1) 89% (7,040 FTE)
(2) 11% (870 FTE)
(3) We have around 35,000 vendors and freelancers who
are paid on invoice.
Employee hours worked, percentage
billable
SV-PS000.B
2,979,240
19%
Our primary business model is based on words translated
but billing per hour is typical of some services adjacent to
localisation such as testing, DTP and multimedia services, etc.
Quantitative
Table 3. RACIAL/ETHNIC GROUP
REPRESENTATION* (%) (FY23)
Table 1. ROLE REPRESENTATION OF RWS
EMPLOYEE RESPONSES (FY23)
Role
%
Senior Manager or Executive
Ethnicity
5.74%
Manager or Team Leader
27.50%
Non-Manager
58.53%
Prefer not to say
8.22%
Table 2. GLOBAL GENDER REPRESENTATION
OF RWS EMPLOYEES* (FY23)
Gender
%
Female (Female or Cis woman)
54.14%
Genderqueer
0.52%
Gender昀氀uid
Intersex
Male (Male or Cis man)
All employees
Arab
0.84%
Black or African or Caribbean (For example:
African / Caribbean / Any other Black, African or
Caribbean background)
0.65%
East or South-East Asian (For example: Chinese
/ Korean / Japanese / Vietnamese / Filipino / Any
other East or South-East Asian background)
21.71%
Hispanic or Latino (For example: Brazilian /
Argentine / Colombian / Chilean)
7.06%
Mixed or Multiple ethnic groups(For example:
White and Black Caribbean / White and Black
African / White and Asian / Any other Mixed or
Multiple ethnic background)
1.67%
Native Hawaiian or Paci昀椀c Islander
0.05%
Native American or Alaskan
0.13%
0.30%
South Asian (For example: Indian / Pakistani /
Bangladeshi / Any other South Asian background)
16.22%
0.05%
White
44.45%
39.20%
Non-binary
0.55%
Trans woman/Trans female
0.10%
Trans man/Trans male
0.17%
Prefer not to say
4.37%
*For inclusivity, we included additional options under gender representation.
Prefer not to say
4.98%
Other
2.24%
*As RWS is a UK-based company, and for inclusivity, we did not restrict the
racial/ethnic groups
Table 4. EMPLOYEE TURNOVER RATES,
% (FY23)
FY23
%
Turnover*
17.4%
Voluntary
11.9%
Involuntary
5.5%
*Challenges remain with data accuracy given the manual collation of data
required as a result of the current multiple HR information systems.
Table 5. EMPLOYEE ENGAGEMENT SCORES (FY23)
Favourable
38
Neutral Unfavourable
My work gives me a feeling of personal accomplishment
65%
21%
15%
I would recommend RWS to people I know as a great place to work
61%
25%
14%
RWS as a company motivates me to excel in my work
56%
25%
18%
RWS Holdings plc — Annual Report 2023
STRATEGIC REPORT