RWS Annual Report 2022 web - Flipbook - Page 5
RWS’S FOUR DIVISIONS
+10%1
+17%1
Language Services focuses on localisation
Language and Content Technology ("L&CT")
offers clients access to a range of translation technologies
and content management platforms. Language Weaver, a
pioneer in machine translation (MT), is a secure Neural MT
platform for high translation volumes. Trados offers a suite
of translation productivity and management solutions for
enterprises, small and medium-sized organisations, and
individuals. Tridion and Contenta are the Group’s content
management products – the former focused on both
structured and web content solutions, the latter specialising
in technical content solutions for the government and
defence sectors. The structured content solutions offering
was enhanced by the acquisition of Fonto in March 2022.
These product lines are now led by four general managers
who hold full ownership and accountability for the revenues
and growth of their products.
FY21 to FY22 revenue growth
solutions for clients at any stage of their globalisation
journey. Solutions are provided to a wide range of
industries, including automotive, chemical, consumer,
retail, technology, travel and telecommunications.
Services cover translation, Artificial Intelligence (AI) data
training, eLearning, video and interpreting services. The
division has three client groups: Technology Enterprises
(served by the Enterprise Internationalisation Group),
Major Accounts and GoGlobal, servicing entry-level
clients and businesses with less mature localisation
models (both are served by the Strategic Solutions
Group). RWS’s language and content technologies are
often provided in combination with its services.
1
+6%
FY21 to FY22 revenue growth
Regulated Industries provides a range of
services to the life sciences, financial services and
legal sectors. Service provision is centred around
highly specialised, technical translations, with a strong
emphasis on quality and security. Clients include 19
of the world's top 20 pharmaceutical companies, 18
of the top 20 medical device companies and 18 of the
top 20 law firms. RWS’s work in the pharmaceutical and
medical device verticals make a critical contribution
to life safety – evidenced by our recent involvement
in the development and testing of vaccines to combat
Covid-19.
1
Amounts stated included 1 month of additional revenue in FY22 from
the SDL acquisition and the impact of foreign exchange movements. See
p20-21, Operating Review, for year-on-year organic constant currency
growth for each division.
FY21 to FY22 revenue growth
-6%1
FY21 to FY22 revenue growth
IP Services is the world’s premier provider of patent
translations, filing and renewal solutions, alongside
Intellectual Property ("IP") search, retrieval and monitoring
services. The division delivers highly specialised technical
translations to patent applicants and their representatives
and counts 18 of the world’s top 20 patent filers as its clients.
RWS’S SUPPORT FUNCTIONS
Language eXperience Delivery provides an important and
unique support function to our three services divisions
by leveraging the Group’s scale, continuing investment
in proprietary technologies in MT, AI and translation
productivity, and cultural expertise to enable teams to
deliver powerful solutions for clients. It offers access to
the world’s largest linguistic network, including more than
2,000 in-house translators and in excess of 30,000 freelance
specialists, whose cultural and technical expertise underpin
24/7 service provision to clients in more than 111 countries.
Support functions have been established to provide
effective and lean shared services that support our four
divisions and facilitate the integration of acquisitions and
continued margin development. These include Corporate
Development, Finance, Human Resources, Information
Technology, Legal and Company Secretarial.
STRATEGIC REPORT RWS — Annual Report 2022
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