RWS Annual Report 2022 web - Flipbook - Page 38
SASB Disclosure (continued)
Topic
Accounting metric
Category
Workforce
Diversity &
Engagement
cont...
Employee engagement
as a percentage
Quantitative
SASB
code
SV-PS330a.3
Response
See Table 5
In June FY21 we undertook our first Group-wide
employee engagement survey using off-the-shelf
software and we achieved a response rate of
80.7%. In FY22 we deployed a world-class external
engagement survey and platform. As well as
providing more precise employee engagement
data through the survey, we will also be able to
benchmark our results externally allowing us to
establish our competitive position in the labour
market. The survey was completed in September
FY22 and we were delighted to achieve a global
response rate of 85.4%.
This year we achieved a 69% favourable employee
engagement score (see table 5).
We remain encouraged by the results regarding
diversity and inclusion with an 83% favourable
response to the critical question “RWS promotes
a diverse culture where individuals from all
backgrounds feel a sense of belonging.”
Description of
approach to ensuring
professional integrity
Discussion
and Analysis
SV-PS510a.1
See pages 34 to 35
Total amount of
monetary losses
as a result of
legal proceedings
associated with
professional integrity
Quantitative
SV-PS510a.2
There was no material litigation in FY22 and we
manage ourselves in accordance with the QCA
Code and rules of the AIM, the London Stock
Exchange regulated market (RWS.L), and any
associated legal disclosure requirements based on
where the legal proceedings may have originated.
Activity metric
Category
Code
Response
Number of employees by: (1) full-time
and part-time, (2) temporary, and (3)
contract
Quantitative
SV-PS000.A
(1) 90% (6,985 FTE)
Employee hours worked, percentage
billable
Quantitative
Professional
integrity
Activity metrics
(2) 10% (776 FTE)
(3) We have around 30,000 vendors and
freelancers who are paid on invoice.
SV-PS000.B
15,133,950
15.06%
Our primary business model is based on words
translated but billing per hour is typical of some
services adjacent to localisation such as testing,
DTP and multimedia services, etc.
38
RWS — Annual Report 2022
STRATEGIC REPORT
