ESG Report 2022 single pages web - Flipbook - Page 8
Group overview (continued)
OUR BUSINESS
OUR DIVISIONS
RWS is a world-leading provider of
technology-enabled language, content and
intellectual property services. Through
content transformation and multilingual
data analysis, our unique combination of
technology and cultural expertise helps
our clients grow, by ensuring they are
understood anywhere, in any language.
Language Services focuses on localisation solutions
for clients at any stage of their globalisation journey.
Solutions are provided to a wide range of industries,
including automotive, chemical, consumer, retail,
technology, travel and telecommunications. Services
cover translation, artificial intelligence (AI) data training,
eLearning, video and interpreting services. The division
has three client groups: Technology Enterprises (served by
the Enterprise Internationalisation Group), Major Accounts
and GoGlobal, servicing entry-level clients and businesses
with less mature localisation models (both are served by
the Strategic Solutions Group). RWS language and content
technologies are often provided in combination with its
services.
Our specialist teams combine the latest technology,
proven processes and highly-skilled people to deliver
complex services at each stage of the product life cycle to
meet the diverse needs of a global, blue-chip client base.
Our language services are delivered to and trusted by
world-leading companies, including 88 of the global
top 100 brands, the top 19 pharmaceutical companies,
10 of the top 10 Contract Research Organisations
(CROs), 18 of the top 20 medical device companies,
19 of the top 20 asset management companies, 9
out of the top 10 investment banks and 18 of the top
20 patent filers worldwide. Our key industries cover
technology, pharmaceutical, medical, legal, financial
services, chemical, automotive, government and
telecommunications sectors, which we serve from
offices across five continents.
Over the last 64 years we have built a reputation for
quality, reliability and flexibility with our global team of
linguists, searchers and technical experts.
With headquarters in the UK, we have over 70 offices
worldwide and our shares are traded on the Alternative
Investment Market (AIM), the London Stock Exchange
regulated market (RWS.L). All subsidiaries are 100% owned
by RWS Holdings plc.
Regulated Industries provides a range of services to
the life sciences, financial services and legal sectors.
Service provision is centred around highly specialised,
technical translations with a strong emphasis on
quality and security. Clients include the world’s top 19
pharmaceutical companies, 18 of the top 20 medical
device companies and 18 of the top 20 law firms. Our work
in the pharmaceutical and medical device verticals make a
critical contribution to life safety, evidenced by our recent
involvement in the development and testing of vaccines to
combat Covid-19.
Language & Content Technology (“L&CT”) offers clients
access to a range of translation technologies and content
management platforms. Language Weaver, a pioneer in
machine translation (MT), is a secure Neural MT platform
for high volumes of translation. Trados offers a suite
of translation productivity and management solutions
for enterprises, small and medium-sized organisations
and individuals. Tridion and Contenta are the Group’s
content management products, the former focused
on both structured and web content solutions, the
latter specialising in technical content solutions for the
government and defence sectors. The structured content
solutions offering was enhanced by the acquisition of
Fonto in March 2022. These product lines are now led
by four General Managers who hold full ownership and
accountability for the revenues and growth of their
products.
IP Services is the world’s premier provider of patent
translations, filing and renewal solutions, alongside
Intellectual Property (IP) search, retrieval and monitoring
services. The division delivers highly specialised technical
translations to patent applicants and their representatives
and counts 18 of the world’s top 20 patent filers as its
clients.
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RWS — ESG Report 2022
OVERVIEW
