ESG Report 2022 single pages web - Flipbook - Page 63
DATA PROTECTION
RWS ensures it complies with the relevant jurisdictional
data protection legislation. Headquartered in the UK,
RWS has adopted the EU GDPR and UK Data Protection
Act 2018 as its benchmark for data protection. We have a
comprehensive set of policies which reflect the applicable
privacy legislation and identify processes, procedures
and practices focused on the protection of confidential
business information (CBI) and personally identifiable
information (PII).
RWS, being cognisant of the requirement for privacy by
design, provides functionality within RWS software to
enable clients to comply with their obligations under data
protection law.
RWS processes personal data on behalf of clients when
providing localisation services or when licensing our
software via SaaS. Our clients collect the data and
transfer it to RWS to process. Client data is translated,
transmitted and stored within the RWS environment
and on completion is deleted in accordance with internal
deletion policies or as specified by the client. Similarly,
when RWS licenses web content management software,
the client determines the parameters of data collection
and retention. RWS processes client data in accordance
with instructions agreed with clients in non-disclosure
agreements, contracts and data processing agreements.
We only retain personal data for as long as necessary to
fulfill the purpose for which it was collected or to comply
with legal, regulatory or internal policy requirements.
FY22 INVESTOR AND OTHER
RECOGNITION
During FY22 the Group had:
•
ISO 9001: applicable in 49 offices, 40 offices
certified and 9 offices compliant
•
ISO 17100: applicable in 45 offices, 36 offices
certified and 9 offices compliant
•
ISO 18587: applicable in 43 offices, 34 offices
certified and 9 offices compliant
•
ISO 27001: applicable in 17 offices, 8 offices
certified and 9 offices compliant
•
ISO 13485: applicable in 10 offices, 1 office
certified and 9 offices compliant
•
ISO 21500: applicable in 13 offices, 13 offices
compliant
•
ISO 14001: 5 offices certified and 5 offices
compliant
* Applicable sites are sites providing services which are in scope of the
ISO certification within the reporting year.
RWS does not undertake detailed profiling of consumers
on behalf of clients. Data provided by clients is never sold
or rented. As required to perform the services, RWS will
disclose data between affiliate companies and approved
third party subcontractors; appropriate data processing
agreements are in place to govern these transfers.
In FY22 there have been no disclosures or unauthorised
movement of sensitive information including CBI and PII.
Climate programme score - B
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names herein, do not constitute a sponsorship, endorsement, recommendation,
or promotion of RWS Holdings plc by MSCI. MSCI SERVICES and data are the
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without warranty. MSCI names and logos are trademarks or service marks of
MSCI.
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FRAMEWORKS
RWS — ESG Report 2022
63
