ESG Report 2022 single pages web - Flipbook - Page 34
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OUR PEOPLE
To compete effectively in our markets,
it is critical that RWS is well positioned
to attract, recruit and retain the best
people. Our activities are highly reliant
on the skills, dedication and passion of all
of our colleagues and freelancers around
the world, who we rely on to meet our clients’
demands for excellent quality, timely delivery and
effective service and product solutions. We aim to
be a destination employer in every one of our key
operating territories and markets.
New and ongoing geopolitical events meant that FY22 was another
challenging year for RWS colleagues, and we remain constantly
impressed by and grateful for the resourcefulness and resilience of our
teams around the world.
Whilst Covid-19 restrictions remain in some of our territories, we have
reached the point where they have very limited impact on our operational
capability. Ensuring a safe work environment for our people, both
physically and psychologically, remained a clear priority for the Group,
but the changes in working practices brought about by the pandemic
are now well embedded and incorporated into our people’s new normal
working environment. In particular our wide adoption of remote and
hybrid working during the pandemic now remains a preferential option
for many of our colleagues and is enabled by our agile working policy,
introduced during the year. As an organisation we have found these new
ways of working are beneficial to our people and for our business, and we
will continue to develop our approach in this area.
The conflict in Ukraine provided an unexpected challenge during the
year, particularly as we have colleagues in both Russia and Ukraine.
The frameworks and capabilities we developed to support our people’s
physical and mental health during the pandemic, including our global
Employee Assistance Programme and our managers’ skills of sensitivity
and adaptability, have greatly helped in this new situation. We also
owe a great debt of gratitude to the many colleagues across the Group
who supported a number of our Ukrainian colleagues and their families
directly and fundraising efforts that we put in place to support external
aid agencies. We also hosted a variety of online webinars in Eastern
Europe focusing on stress that were well received by our colleagues.
Despite these various challenges, FY22 has seen excellent progress
with regard to the important consolidation of our key people platforms,
processes and initiatives as the Group comes together as One RWS.
We now operate a single global HR organisation that is highly responsive
at a divisional and local level, and supported by specialist HR teams
at group-level. Together, this team, partnering with managers
and colleagues, has rolled out many successful Group-wide
programmes during FY22.
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RWS — ESG Report 2022
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