ESG Report 2022 single pages web - Flipbook - Page 19
OUR SUPPLIERS
OUR COMMUNITY
We believe it is important to have two-way communication
with our suppliers, fostering better relationships, keeping
our suppliers updated on our requirements as well as
assisting with efficiencies, quality, insight, costs and
reliability.
Our communities comprise those living and working in or
near our operations and those who represent the needs
of the communities we operate in, including charities,
schools and universities. We strive to maintain a deep
understanding of the complex social challenges that
impact them, whilst recognising our responsibility to
contribute to the sustainability and well-being of society
and the economy wherever we operate.
During FY22 we engaged with our suppliers in numerous
ways. These included newsletters, vendor feedback and
satisfaction surveys, holiday capacity surveys, buddy
meetings between language leads, monthly welcome calls,
onboarding sessions, specialised training sessions (such
as programme-specific post-editing training delivered on
an individual basis, workshops on creative translations
and best practices for our service providers, specialised
training on subtitling and challenges for APAC languages),
as well as surveys to get feedback on the training provided
and their feedback on ESG materiality.
See page 57 for more information.
Our philanthropic initiatives have been consolidated under
the new RWS Foundation. RWS encourages its colleagues
to volunteer in the community and five working days can
be taken annually to get involved in charitable initiatives.
We provide an active programme of charitable support
and promote foreign language learning actively
through school and university partnership programmes
including RWS Campus and the RWS-Brode Scholarship
Programme. Our colleagues, through the RWS Foundation
Ukraine Appeal, showed overwhelming support and
raised over £34,000. All their donations went to the
International Red Cross. The Foundation also made
further donations to the UNHCR, the UN’s refugee agency,
and to UNICEF, the UN’s children’s fund.
See pages 44 to 55 for more information.
SUSTAINABILITY
RWS — ESG Report 2022
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