All you need to know - Riverstone Fulham - Flipbook - Page 29
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12.Other than the Membership Fee and the Deferred Fee, what other costs
will I pay?
You have to pay for utilities, Council Tax, TV Licence and any other media or phone
packages you buy for your apartment. You’ll also have to pay for any repairs to the
heating and cooling system in your apartment. This includes an annual maintenance
check of these systems which you pay for direct with Riverstone’s chosen contractor.
You can enjoy on-demand services which you pay for on top of the Membership Fee.
This includes personal care packages, as well as lifestyle services (e.g. apartment
cleaning, chauffeur services and spa treatments). You will also pay for dining and
drinking in our restaurant and bar.
Please ask our client advisors for more information about the on-demand services.
You will pay The Good Care Group at Riverstone (or whichever care provider you might
choose) directly for any care which they provide to you.
13.
How would you describe the hospitality services at Riverstone?
We see the hospitality services as an integral part of the lifestyle offering at Riverstone
Kensington. Our friendly and experienced concierge team will be on site 24/7 to help
all residents feel safe and secure at all times. This is very important for us. They will be
on hand to help with booking theatre tickets, recommending restaurants, helping with
deliveries and valet parking. They also provide IT support and the emergency call response.
14.
Is Riverstone a care home?
No, Riverstone is not a care home. You will have the independence of owning your own
apartment. Better still, you’ll be part of a retirement living community that offers a range
of high-quality services and amenities to you and your guests.
We know that staying well and maintaining independence is a priority and we want
our residents to have complete peace of mind. That is why we have chosen to partner
with the highly regarded home care provider, The Good Care Group. They are there to
provide home care should you want it but you can, of course, choose a different care
provider if you wish.
