Peace of mind with Sulzer - Paper Technology International 2023 - Paper Technology International 2023 - Flipbook - Page 135

Peace of mind with Sulzer - Paper Technology International 2023

PAPERTECHNOLOGYINTERNATIONAL
Peace of mind with Sulzer - Paper Technology International 2023
Figure 2: Our pump service masters even the most demanding applications in pulp and paper mills.
Performance is everything
When it comes to pumps, agitators and high-speed
compressors, performance is everything. Processes and operations
depend on them, often transporting hazardous or corrosive liquids.
Pumps always need to be in working order – many applications
require continuous operation, and downtime costs money. Sudden
part failure can be disastrous.
Even though our products are very durable by design
and construction, they are still subject to various external loads
and particles or impurities in the pumped or mixed liquids. For
this reason, we pay considerable attention to how our products
can be serviced efficiently. We use the latest technology when
manufacturing the components of our equipment. Thus, the parts
are precise by dimensions and materials and the delivered spare
parts are exactly the same as in the originally delivered equipment.
They will fit in place perfectly in one go, every time. This speeds up
the maintenance considerably, which is crucial should the equipment
have failed suddenly and need immediate repair.
In addition to regular spare parts, we started to kit the small
wear items in service kits more than 20 years ago. Our service kits
have proven to be very popular among maintenance teams because
they are easy to order and use when replacing major components
like impellers, side plates and seals and when servicing the bearing
unit. The service kits include exactly those small wear items that
should be changed at the same with the major spare part to ensure
reliable operation for the planned mean time between service.
An even more impressive solution for quick service is our
exchange unit program in which Sulzer delivers a complete rotating
assembly of a process pump to the customer. It can be installed into
the pump in just a couple of hours, and the pump can be put back
into duty right away. The customer returns the worn unit to Sulzer for
inspection and reconditioning.
In addition to ease of maintenance, this exchange unit
program also offers the customer a clear financial benefit.
Sulzer also provides a full range of inventory management
solutions to support customers to manage their stock and reduce
inventory costs. With our solution, customers may release capital
currently tied in their spare part inventory for more productive use.
Keeping customers up to speed
Sulzer’s global Customer Support Services network carries
out regular mill surveys and energy audits to ensure optimal
performance. The service experts can suggest improvements
such as replacing ageing spare parts with technologically superior
alternatives. The energy efficiency and performance studies
may reveal that the whole pumping system or parts of it could be
modified to reduce power consumption or to enhance reliability.
Regular consultations with Sulzer help extend the lifetime
of the pumping and agitation systems by ensuring more reliable
operation, fewer unexpected failures, and lower lifetime costs.
The modular approach of Sulzer’s solutions is designed
to make operation as convenient and functional as possible.
Maintenance or upgrading can be carried out easily, and the
modular structures allow the customers to manage with less spare
parts.
We can upgrade the equipment with more durable materials,
change the seal to our Sulzer mechanical seal with proven reliability,
change the pump type or include additional features like air removal
or self-priming without changing the pump size. With our continuous
research on fluid dynamics and the resulting hydraulic development,
we have also brought various hydraulic retrofits to the market. The
intelligent modular designs and retrofits allow the customers to keep
the original footprint, avoiding all the costs of changing the pump
base and piping.
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