Mondi Neusiedler increases the flexibility of its production plant with Pasaban machinery - Paper Technology International 2023 - Paper Technology International 2023 - Flipbook - Page 119

Mondi Neusiedler increases the flexibility of its production plant with Pasaban machinery - Paper Technology International 2023

PAPERTECHNOLOGYINTERNATIONAL Mondi Neusiedler increases the flexibility of its production plant with Pasaban machinery - Paper Technology International 2023
“We must continue to invest in improving the service and
proximity we offer our customers. This is something they demand,
and for this reason we are putting all our efforts into carrying it
out”,says Iñigo Pagola, Customer Service Director of Pasaban.
The most frequently requested services are machine
upgrades. Despite the fact that Pasaban machines have an average
service life of more than thirty years, it is of great importance to keep
the machines up to date in order to extend their lifetime and get the
best out of them.
The benefits of this type of maintenance include increasing
machine availability, performance and improving the quality of
the finished product. Thus, increasing productivity, mitigating
obsolescence and enabling the automation of some of the machine’s
processes. This service is also available for Pasaban machines and
other brands such as Jagenberg or Bielomatik among others.
Pasaban remains committed to providing customers
around the world with customized solutions that help increase their
competitiveness and position them as a global quality benchmark.
The main value is to continuously offer our customers high quality
machines and solutions alongside an impeccable service to gain
their trust. Meeting these requirements is what makes Pasaban
a leader in the design and manufacturing of machinery for the
conversion of paper and cardboard.
“We are increasing our efforts to expand our international
markets, to build stronger customer relationships, and to innovate as
a basis for sustainable business”, continues Garcia.
Pasaban Service, Helping Customers Worldwide
“Being close to our customers and offering them quality
service are our main priority”. Iñigo Pagola, Pasaban Service
Director.
At Pasaban, it is important to ensure that customers will
receive excellent technical service. Pasaban’s extensive knowledge
of the paper converting industry and its technical problems allows
them to offer a close, fast and efficient service all over the world; it
also creates a long-term relationship of trust with our customers.
Pasaban Service, Pasaban’s technical service, is formed
by highly qualified engineers specialized in machinery upgrades,
emergency services, machine installation and preventive and
corrective maintenance.
For Pasaban, customer proximity is a priority, for this reason,
they offer a wide range of service options that can cover any need
that may arise:
Firstly, they like to help customers plan the correct
preventive maintenance of their machines, so that their experience
with Pasaban machines is long-lasting. To this end, they offer a
range of commercial proposals that can be tailored to the specific
needs of customers.
Most of the inconveniences that may arise with paper and
cardboard converting machines can be solved by remote support,
they solve 85% of them in this way. This service avoids unnecessary
downtime and significantly reduces maintenance costs.
Pasaban supplies mechanical, electrical, hydraulic and
pneumatic spare parts with a quick response and at a competitive
price. You can consult our online store, here you will find any type
of spare part for any inconvenience in your paper and cardboard
converting machinery.
Upgrades or modernization of sheeters and winders is
essential to increase the life of old machines and improve their
performance, this is a highly requested service. As time goes by,
machine obsolescence also advances, so there are times when
proper maintenance is not enough.
The benefits of this type of maintenance include increasing
machine availability and performance and improving the quality
of the end product. In turn, it will increase productivity, mitigate
obsolescence and allow automation of some of the machine’s
processes.
Figure 4: Pasaban paper sheeter at Mondi Neusiedler
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