RP7 Stakeholder Consultation WEB - Flipbook - Page 53
RP7 Commitments: providing IT
infrastructure to promote digitalisation
RP7 Commitments: telecoms, cyber security and metering
Network assets strategy
Telecoms
•Provide the IT infrastructure to enable the storage and
processing of increasing volumes of data from across the
HV and LV networks.
•We plan to develop a telecommunications infrastructure
to enable dynamic control and monitoring of the electricity
network to ensure we deliver a high security and quality of
supply to all customers.
•Provision of customer and stakeholder access required to
open data sets in line with our RP7 strategies.
•Provide IT to support enhanced network asset management
and risk management functionality to enable effective
network planning.
•We will extend our telecommunications infrastructure to our
LV network to allow us to monitor load growth and provide
cost-effective solutions that facilitate the transition to
net zero.
•Provision of integration of IT and OT technologies to
support the increased utilisation of digital monitors on the
electricity network.
•We will deliver best value by forecasting LCT uncertainties
and meeting future demands through flexible, scalable
solutions.
IT strategy and technology roadmap
Cyber security
•Delivering highly resilient and available IT systems and
infrastructure as the foundation for future stakeholder
delivery.
•We will integrate cyber resilience across our IT and
telecommunications networks.
•Providing an infrastructure model incorporating a Cloud
Strategy to manage data volumes and underpin effective
data analytics.
•We will enhance our disaster recovery capability to ensure
continuity of business operations.
•Providing the technology required to enable a fully digital
and mobile workforce.
Customer service and digital strategy
Metering
•Digitalisation of our business processes to enhance
customer service and business effectiveness in line with
stakeholder expectations.
•We advocate for the introduction of smart metering to best
meet the needs of electricity customers in Northern Ireland
and will work with DfE, Utility Regulator, electricity suppliers
and other relevant stakeholders, to achieve this outcome
during RP7. The Utility Regulator proposes to consider
smart metering outside the RP7 Price Control.
•Provision of an integrated IT infrastructure in actively
support digital processes.
•Providing the technology platform to enable self-serve
facilities for connection customers, including automated
design functionality.
RP7 Stakeholder Consultation
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