7723 Bridgewood beauty brochure v04 - Flipbook - Page 15
Cancellation Policy
Residential package
Please note a 50% cancellation will be incurred for any spa treatments or spa day
cancelled within 48 hours prior to appointment. Cancellation of spa treatments or
spa days within 24 hours or on the day will incur a 100% charge.
Please note that spa / health club facility is available between your check in and
check out time, 3pm -11am.
All non-arrivals to be charged 100% of treatment price.
If you have booked your Spa Day or treatments through a third-party company,
you must call them directly prior to arrival to change the date to rearrange if you
are unable to attend.
Spa Terms & Conditions
We ask that you arrive 15 - 20 minutes before your scheduled treatment time, so
you can complete our consultation form and begin your relaxation experience.
Bridgewood manor reserves the right to alter your treatment times if necessary,
however you will be made aware of this prior to your arrival via mobile or email.
Spa lunch is served between 12:30pm-3pm. Please let us know of any allergies
before arrival.
Please note that all treatment times includes a consultation and aftercare advice,
We request that mobile phones, tablets are kept on silent or switched off in the
treatment rooms and not to be used during your treatment and not to be used
on pool side.
We ask that you arrive 15 - 20 minutes before your scheduled treatment time,
so you can complete our consultation form and begin your relaxation experience.
25% non-refundable & non-transferable deposit payable at the time of booking,
with the balance due on arrival, or in the event of cancellation.
Please note if you have booked an overnight stay with spa treatments included
your treatments will be allocated within check in 3pm and check out time 11am,
this is subject to availability.
Offers cannot be used in conjunction with one another and are subject to
availability.
Please note guests suffering from any heart conditions, high blood pressure or are
pregnant are strongly advised against the use any of our heat experiences.
Children
Children under 16 years old are not permitted to receive any spa treatments or
allowed to use the sauna and stream room at any time. Children can only swim
in children splash times, and always accompanied by an adult in the pool.
Children Swim times: Saturday: 8am - 10am and 6pm - 8pm
Sunday: 8am - 9am and 5pm - 7pm
No photography is permitted in the changing areas and/or on poolside.
You may be required to remove jewellery for treatments; we advise that you
choose to leave jewellery at home.
Bridgewood manor hotel will not be liable, under any circumstances for damage,
or consequential loss caused, to our customers property.
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