Service Disruption: Next Stop for Claims - Paper - Page 36
Altus Consulting whitepapers
With our focus 昀椀rmly on the regulatory, strategic, propositional, operational
and technological challenges our clients face, Altus Consulting understands the
most pressing issues for 昀椀nancial services. We publish market insight, industry
commentary and are at the forefront of industry debate.
LLOYD’S OF LONDON
A playbook for
transformational
change
In change, communication is king, but do
blueprints say enough to deliver real results?
NEVER MIND
THE TRANSFORMATION
HERE’S THE
b
play
ook
A playbook for transformational
change
This whitepaper sets out the need
for Lloyd’s of London to create
playbooks’ for transformational
change if it is to survive and thrive
amidst growing challenges and
competition.
The InsurTech Journey...
are we there yet?
‘The InsurTech journey’ reviews
the range of emergent trends in
the insurance industry and
predicts what the direction of
travel means for the future.
DIGITAL TRANSFORMATION
Designing for Chaos
Embracing disruption to drive innovation
Whiplash reform:
operational impact
for insurers
Whiplash Reform: Operational
Impact for Insurers (2021)
“Whiplash Reform: Operational
Impact for insurers” provides
an in depth study looking into
the broader impacts of the Civil
Liability Act 2018 (CLA) that came
into force on 31 May 2021.
CHANGE STRATEGY
INSURTECH
The InsurTech
journey…
are we
there yet?
WHIPLASH REFORM
Designing for Chaos: Embracing
disruption to drive innovation
We explore synergies between
the approach of the GB Bobsleigh
team and that of delivering
transformational change within
the FS industry; including chaos
planning; a relentless focus on
data and a determination to
deliver the best outcome possible.
Navigating the
Sea of Change
Are Financial Services 昀椀rms failing
to set the right course for successful
transformation?
Navigating the Sea of Change
Embarking on any change journey
can be a daunting prospect. In
this Whitepaper, we provide
practical insights for organisations
facing the mounting pressure of
delivering ambitious and complex
change programmes in today’s
dynamic business environment.
VULNERABLE CUSTOMERS
A Vulnerability
Travelcard for
Financial Services
A Vulnerability Travelcard for
Financial Services Industry
“A Vulnerability Travelcard for
Financial Services” represents
some of the most interesting facts
and insights from industry experts
discussed during our Vulnerable
Customers Webinar Series, hosted
in 2020.
36
