Altus Insurance whitepaper spreads - Flipbook - Page 7
Altus Consulting Business Models
Our approach takes an engineer’s view of an
insurance company, breaking it down into
its logical building blocks or capabilities and
understanding the data flows in and out of the
organisation.
Alongside our reference capability models we have
developed our own view of end-to-end processes
and we use a combination of these models to
describe existing and future state operating
models, re-designing processes to drive
transformation for our clients.
These models are used to anchor some of our
thoughts, and to provide a reference point
throughout this paper.
Strategy
Determines
Business Layer
Products & Brands
What do you sell?
Customers
Who do you sell to
Channels
Which sales channels
Supports
Operating Layer
People & Partners
Who does what
Capability
What do we do
Technology
What tools support this
Location
What happens where
Process
How do we do it
Data & Governance
How we assure
Figure 1: Altus Consulting Operating Model Framework
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