20231001 TRIFT Retail Catalog - Flipbook - Page 21
TRIFTS CUSTOMER SERVICE LIBRARY
Customer service is the one-on-one interaction between a customer
making a purchase and the employee selling it. Most retailers see this
direct interaction as a critical factor in ensuring customer satisfaction and
encouraging repeat business.
The Customer Service library offers learners a series of courses that
provides the skills and tools needed to offer exceptional service to all that
enter the store 3 both returning and first-time customers.
CUSTOMER SERVICE COLLECTION
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