TPG Full Version 6a 25 MAY 2023 (For Digital PDF) - Flipbook - Page 42
Leadership & Management
Solving Systemic Recurring Issues
– Once And For All!
COURSE OVERVIEW
Delivery mode: In person OR Virtual
Duration: 2 non-consecutive Days
All organisations have problems. Some are easy to solve, but around 10% are the hard ones.
They reoccur, become part of the system and no matter how hard we try, we just can’t
seem to solve it and pull the root cause out by the roots!
Our unique process involves the group being split up into Problem Solving Teams of
between 5-7 people. This is the optimal size for a problem-solving group. In addition,
it is recommended that the problem-solving group ideally has a diagonal slice of the
organisation including a decision maker, people experiencing the problem on a day-to-day
basis and someone in the group completely unfamiliar with the problem to ensure no stone
is left unturned by asking all the ‘obvious’ questions.
The course is run across two non-consecutive full days. Ideally the two days are between
2-4 weeks apart to enable participants to gather additional information on the real live
problem they are tackling.
Learning Outcomes
• Work on real live actual problems or issues
from your workplace
• Learn the 10-step robust system that can help
you pinpoint the root cause of the problem
– and address it once and for all!
• Understand Deming’s 14 Point’s for
Management
• Be able to repeat the process for
future systemic or recurring problems
or issues
To To
find
find
outout
more
more
go go
to ChooseYourCourse.com.au
to ChooseYourCourse.com.au
Leadership and Management
Human Resources
Communication
Health Safety & Wellbeing
