TPG Full Version 6a 25 MAY 2023 (For Digital PDF) - Flipbook - Page 32
Leadership & Management
FiSH! How To Boost Morale
& Improve Results
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COURSE OVERVIEW
Delivery mode: In person OR Virtual
Duration: Half Day
Seattle, early Monday morning, Pike’s Place Fish Market. Have you ever attended a Fish Market
early in the morning? Usually its noisy, exhilarating and exciting – if you don’t work there
every day. If you do, it may be cold, dark, hard manual labour, not to mention repetitive and boring.
How, then, did the Pike’s Place Fish Market become World Famous?
Explore the learnings from the fishmongers, and how 4 simple steps has helped this team
become a powerhouse.
Learning Outcomes
• Choose Your Attitude – we all get to choose • Be Present – living in the Now means you
don’t miss opportunities when they present
the attitude we have about our work, even
themselves. If we lose ourselves in our
if we can’t always choose the work.
thoughts, and are worried about the future
• Play – unexpected, fun and engaging, play
or the past, we miss the opportunity right
is one keyway that we can ensure work
in front of us to play or make their day.
delivers on every front for teams – not
just the financial one.
What’s Included?
• Make Their Day – every business needs
customers, not every business is great at
• Team activities around the four FiSH! principles
involving customers. By making their day,
• Short Video of the Pike’s Place Fish Market to
we take customer service to a whole new
introduce the principles
level, and the business goes with it.
• Take aways from the day to implement
back at work
• Fun!
To find out more go to ChooseYourCourse.com.au
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