TPG Full Version 6a 25 MAY 2023 (For Digital PDF) - Flipbook - Page 130
Communication
Like You’ve Never Heard Before Active Listening
COURSE OVERVIEW
Delivery mode: In person OR Virtual
Duration: Half Day
Have you ever been engaged in a conversation where someone has heard you and not
truly listened? And what about a situation where you really felt seen, heard and
understood? There’s a significant difference between the two.
Understanding the fundamentals of Active Listening means you’ll experience better
communication and better success in all areas of your life. We’ll show how to harness
curiosity to show genuine interest, understand what is being said and how to respond
in the best way possible to get the best possible outcomes.
This is an interactive workshop – we’ll teach you the skills, show you how they’ve been
used practically “out in the wild”.
Learning Outcomes
What’s Included?
• Tools and Skills for Active Listening
• The Power of Curiosity
• Understanding the way others
communicate
• Emotion and Active Listening
• Active Listening and Collaboration
•
•
•
•
All course materials
Activities
Training Facilitator
Fun!
To find out more go to ChooseYourCourse.com.au
Leadership and Management
Human Resources
Communication
Health Safety & Wellbeing