TPG Full Version 6a 25 MAY 2023 (For Digital PDF) - Flipbook - Page 118
Communication
Having Difficult Conversations
COURSE OVERVIEW
Delivery mode: In person OR Virtual
Duration: 3 Hours
Communication is EVERYTHING. Your ability to accurately, clearly and convincingly
communicate concepts, beliefs and opinions to others can be the difference between
getting what you want in life, or not.
This essentials course covers a wide variety of skills and tools required to communicate
effectively in all areas of your life. You will learn how to overcome disconnects in
communication, how to best listen and speak, as well as what questions you should
ask and when.
Learning Outcomes
• Where might difficult conversations arise in
the workplace?
• What are the barriers to difficult conversations?
• Why might having difficult conversations be
an essential part of what you do?
• What are some strategies to help promote a
successful interaction?
What’s Included?
All course materials
• Activities, group work and facilitated
interaction
• Follow-up Virtual Meeting of up to
1 hour is included per engagement
To find out more go to ChooseYourCourse.com.au
Leadership and Management
Human Resources
Communication
Health Safety & Wellbeing
