TPG Full Version 6a 25 MAY 2023 (For Digital PDF) - Flipbook - Page 108
Communication
Emotional Intelligence – Your New
Superpower!
COURSE OVERVIEW
Delivery mode: In person OR Virtual
Duration: Half Day
There is much written today about the importance of emotional intelligence and how mastering
your emotions can improve your life. But the concept of emotional intelligence is not new.
“Anyone can become angry – that is easy. But to be angry with the right person, to the right
degree, at the right time, for the right purpose and in the right way – that is not easy.” Aristotle
Daniel Goleman’s 1995 book ‘Emotional Intelligence’ explains that our brains are hard-wired to give
emotions the upper hand. The limbic system (the emotional brain) reacts to events first, before
we have the opportunity to engage the rational brain (the pre-frontal cortex). The communication
between these two areas of the brain is the very definition of emotional intelligence.
Emotional intelligence gives you a new type of relationship with your emotions, one where you
manage them instead of them managing you.
Emotional Intelligence helps people understand the role their emotions play in their thinking,
behaviour, decision-making and ultimately, their relationships. The essence of effective leadership
is the capacity to understand people and then translate this into a series of goals and activities to
secure your organisation.
Learning Outcomes
•
•
Understanding the role emotions play in
decision making
Goleman’s 4 Emotional Intelligence
Domains
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•
Emotional Intelligence Competencies
How to Deescalate Heightened
Emotions
To find out more go to ChooseYourCourse.com.au
Leadership and Management
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Communication
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