TPG Full Version 6a 25 MAY 2023 (For Digital PDF) - Flipbook - Page 106
Communication
Effective Communication Skills
COURSE OVERVIEW
Delivery mode: In person
Duration: Half Day
Communication. The one word you can be assured every business needs help with!
As consultants, we have never entered a workplace that said, ‘we get told everything we need to
know, at the right time, in a way we easily understand, and we don’t have to clarify or ask for more
information.’
As such, communication remains one of the key areas every business is likely to identify as a
training need. But what do we mean by communication? What is it? Why is it important? How can
we ensure we get better at it?
This program takes us through a number of myths and misinformation about communication, and
we distil it down to its essence – getting what you need, when you need it, in a way that you can
digests it.
Learning Outcomes
What’s included?
• What is effective communication?
• The difference between effectiveness and
efficiency
• Methods of Communication
• What part motivation plays in effective
communication
• Communicating Effectively at Work – the
formula
• Understand the different parts of the brain
and how they affect communication
• Course materials
• True/False Questions activity – looking
at our intrinsic biases in relation to
communication
• Emotional Vs Logical communication
• How the biology of the brain influences
communication
To find out more go to ChooseYourCourse.com.au
Leadership and Management
Human Resources
Communication
Health Safety & Wellbeing
