TPG Full Version 6a 25 MAY 2023 (For Digital PDF) - Flipbook - Page 90
Human Resources
Contact Officer Training
COURSE OVERVIEW
Delivery mode: In person OR Virtual
Duration: Half Day
Contact Officers are employees trained to provide other employees with information and
impartial support regarding issues of discrimination, harassment and bullying. They also provide
clarification about the employer’s policies and complaint procedures.
This session contains everything in the 90-minute Harassment, Discrimination & Bullying –
Employee Session, but also goes into more detail around the Contact Officer role itself.
Suitable for new Contact Officers or as a refresher for existing Contact Officers.
This session also includes time for Contact Officers to share their experiences in this area to
date and explore different ways of handing each situation.
Learning Outcomes
•
•
Understand the role of the Contact Officer
– what it is and importantly, what it is not
Become the first point of contact and
support for co-workers and colleagues
around behaviours that are potentially
discriminatory, harassing or bullying
behaviours
To find out more go to ChooseYourCourse.com.au
Leadership and Management
Human Resources
Communication
Health Safety & Wellbeing
