TPG Full Version 6a 25 MAY 2023 (For Digital PDF) - Flipbook - Page 120
Communication
Giving & Receiving Effective Feedback
COURSE OVERVIEW
Delivery mode: In person OR Virtual
Duration: 3 Hours
Seasoned managers know how to give and receive both positive and negative feedback
for performance improvement. Hone your technique. Learn how to improve the way you
provide feedback to the people you work with. Here, you’ll learn ways to provide
feedback in a productive, respectful way.
Learning Outcomes
• Why is feedback so important in the
workplace?
• How to use effective feedback language
• Exploring the OPE and STARR-A
models for giving effective feedback
• What do to when feedback ‘fails’
What’s Included?
• All course materials
• Activities, group work and facilitated
interaction
• Follow-up Virtual Meeting of up
to 1 hour is included per engagement
To find out more go to ChooseYourCourse.com.au
Leadership and Management
Human Resources
Communication
Health Safety & Wellbeing
