TD 2024 Digital Catalog - Flipbook - Page 234
policies
232
Teacher Direct® Makes
Ordering From A - Z
As Easy As 1-2-3!
You Choose How To Order
Phone:
1-88-TEACHERS
(1-888-322-4377)
Mon - Fri 9:00 am to 5:30 pm CST
Free Freight Over $98 And
Next Day Shipping
We will ship next day and ship it freight free if you order $98
of stock merchandise shipping to a single location within
the 48 contiguous states. Orders for stock merchandise not
reaching the free freight minimum will be charged $10. We’re
sorry we cannot ship to Alaska, Hawaii, P.O. Boxes or A.P.O.
addresses. Shipping times may vary during high volume
seasons.
Factory direct shipments may take longer to ship. Please allow
2 - 6 weeks for delivery. Because these items are heavier the
cost to ship them is higher. These items, signified with a
,
, or
, are excluded from the free freight
offer and are not includable in the order total to achieve free
freight. These shipments will incur a 15% freight charge based
on the item’s selling price, minimum $58 if signified with a
blue truck, minimum $98 if signified with a black truck. ICC
ruling requires a contact name and telephone number should
the transportation company need to contact someone about
delivery to your location. Truck delivery is tailgate delivery
only and inside delivery will require an additional charge.
Fax:
1-888-628-5678
7 days a week, 24 hours a day
Mail:
Teacher Direct
9335 Interline Avenue
Baton Rouge, LA 70809
Your Satisfaction Is Guaranteed
Returns or Damaged Merchandise
If you are not completely satisfied for any reason with your
merchandise we will be happy to take it back within 30 days,
and replace it or issue you a refund. Please contact us at
1-88-TEACHERS for a Return Authorization (RA) number. For
stocked items we must receive your notice within 90 days of
your original purchase.
Internet:
www.teacherdirect.com
7 days a week, 24 hours a day
If Mailing or Faxing Your Order
When ordering by mail or fax, please include the
following: Item number, description, quantity, catalog
page number, price, and color choice and/or size choice
if applicable. If possible, please include the Source Code
from the back of the catalog, your Account Number, and
a contact phone number.
Tax Exempt Institutions
Tax exempt institutions must supply a copy of their Tax
Exemption Certificate prior to ordering. Subsequent orders
should include your Tax Exempt Number listed on the
certificate.
Order Confirmation
If you follow up a phone, fax, or internet order with
a written order, please mark the written order “Order
Confirmation Only”.
Catalog Pricing
Our catalogs carry expiration dates (e.g. 2024 Edition), which
refer to the prices within that catalog. Prices are current at the
time of publication but are subject to change without notice.
Lowest Possible Prices,
Guaranteed
Prices in this catalog are good through December 31, 2024.
We reserve the right to change prices and correct pricing
mistakes. We will match any nationally advertised price on
an identical item within 30 days of receiving your invoice.
All you have to do is fax or mail us a copy of the offer and
we will refund the difference. Advertising errors, closeouts,
and liquidations are not eligible.
Drop Ship Returns Marked by
Colored Truck
Items shipped directly from one of our manufacturers can be
returned within 30 days of receipt. Items signified by
,
, or
must be in their original packaging and in
resalable condition. An authorization for return is required.
Restocking fees will be charged in accordance with the original
manufacturer’s return policy, or a minimum of 15%. You will
also be responsible for the cost of return shipping. Please email
customer service at customerservice@teacherdirect.com or call
1-888-628-5678 for assistance with obtaining a return
authorization. Returns without an R.A. will not be accepted.
Find our entire Return Policy at www.teacherdirect.com/returns
New Accounts and Credit Policies
Our terms are Net 30 Days for schools, head starts, governmental
agencies, and businesses with previously approved credit. An
official purchase order signed by an authorized person must
accompany your order. To establish credit please contact:
Teacher Direct
9335 Interline Avenue
Baton Rouge, LA 70809
Phone: 1-88-TEACHERS
Fax: 1-888-628-5678
You may also download a credit application from our
website at www.teacherdirect.com. Individuals may order
using a check, money order, or credit card.
Location and Operating Hours
Our operating hours are 9:00 am to 5:30 pm CST, Monday
through Friday. You may contact us any time during these
hours at 1-88-TEACHERS. You may also order 24 hours a
day, 7 days a week by fax at 1-888-628-5678 or on the
web at www.teacherdirect.com.
phone 1-88-Teachers (1-888-322-4377)
Payment Options
We accept checks, money orders, VISA, or MasterCard. If
using a credit card, please provide the card number, expiration
date, and the cardholder’s name exactly as it appears on the
credit card. We are pleased to accept authorized Purchase
Orders from schools, head starts, governmental agencies, and
businesses with previously approved credit.
Remittance address:
Teacher Direct
9335 Interline Avenue
Baton Rouge, LA 70809
Need Additional Catalogs
Additional catalogs may be obtained via phone, fax, mail,
or internet. Please provide the teachers’ names and the
total number of catalogs needed. Requests should go to the
address or website listed above.
Bids and Contracts
If your purchases require formal bids, please add Teacher
Direct to your bid list as well as your approved vendor list.
Written requests for bids and quotes can be sent to:
Teacher Direct
Attention: Bid Department
Teacher Direct
9335 Interline Avenue
Baton Rouge, LA 70809
Phone: 1-88-TEACHERS
Fax: 1-888-628-5678
Product Safety Information
The Consumer Product Safety Commission has recently
changed the requirements for advertising children’s
products. Below are complete explanations of each safety
icon appearing in this catalog.
1 Small Parts
WARNING:
CHOKING HAZARD– Small parts.
Not for children under 3 yrs.
2 Latex Balloon
WARNING:
CHOKING HAZARD– Children under 8 yrs. can choke
or suffocate on uninflated or broken balloons.
Adult supervision required.
Keep uninflated balloons from children.
Discard broken balloons at once.
3 Contains Small Balls
WARNING:
CHOKING HAZARD– This toy contains a small ball.
Not for children under 3 yrs.
4 Contains Marbles
WARNING:
CHOKING HAZARD– This toy contains a marble. Not
for children under 3 yrs.
