KCHC Annual Review 2023-24 WEB Singles - Flipbook - Page 13
Improving patient and visitor experience
The parent room at Princess
Elizabeth & Lion wards,
before (inset) and after (right)
refurbishments made possible by
donations from the Dove family.
Home comforts
Working in partnership to achieve the
best results
The carefully designed rooms have been reconfigured
to create more space and the interiors now have
comfortable seating and soft lighting. Each room
has been fitted with a new TV, fridge, microwave and
other kitchen essentials. There is also space to eat at a
proper table and an area to work from.
It’s a clean, fresh space and somewhere
relaxing for parents to get away from
the stresses of the ward, prepare simple
meals, have a co昀昀ee and chat to other
parents.”
– Kevin Farrell, Paediatric Matron
Calming colours and artwork, which the families
helped choose, create a relaxed atmosphere, offering
warmth and comfort to parents who want to feel like
they are not in a hospital – even just for a short while.
By working collaboratively with the families, Charity
and Trust stakeholders, designers, contractors, ward
staff, and the Trust and Estates facilities team, we have
been able to deliver three fantastic new spaces for
parents who are going through the unimaginable.
None of it would have been possible without the
fantastic fundraising efforts of the Betts, Dove and
Rice families. Our heartfelt thanks go to them for
making this transformation possible.
We fundraised for King’s College
Hospital Charity over the course of
three years and built up a very good
relationship with them. They kept us in
the loop with all developments.”
– Mel Betts
The Betts family (inset) with
ward staff at the opening
of the refurbished PICU
parent room.
Additional thanks
to Noel McEvoy
and The Bronel
Group for their kind
donation towards
the refurbishments.
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