Year-in-Review-2021-22 - Flipbook - Page 45
The rpavirtual patient experience
Almost 2000 patients have completed patient experience
surveys about their care, 89 per cent felt confident at
home knowing their symptoms were monitored virtually.
84%
97%
91%
97%
said the technologies used by
rpavirtual improved their access
to care and treatment.
said the wearable devices
were easy to use.
of our patients found
videoconferencing easy
to use all the time.
said they would use
virtual care again.
“The fact that the nurses and doctors were so lovely, caring and empathetic made my family and I feel
more comfortable and confident. We knew we were in the best hands and that we would be ok. Just
having a health professional call everyday was really reassuring and helped us get over any worries or
concerns which is critical with such a new virus like COVID.” Patient
RPA Virtual Hospital - Sydney District Nursing
Of the 594 Sydney District Nursing patients who
completed patient experience surveys;
94%
96%
95%
96%
felt involved as much as they
wanted in making decisions
about their care.
felt Sydney District Nursing helped
maintain their independence.
felt the service helped them
stay in their own home.
would recommend the
service to others.
Year in Review 2021–22
45
