Training Brochure - Flipbook - Page 7
Course Bene昀椀ts.
Throughout the course, you’ll acquire practical
techniques for conducting effective appraisals.
From effective communication skills during
appraisal meetings to mastering the art of
delivering constructive feedback and navigating
challenging conversations with professionalism,
you’ll develop a nuanced skill set essential for
effective performance management. Moreover,
the course delves into the signi昀椀cance of setting
clear objectives and expectations using the
SMART criteria, ensuring that you can establish
measurable and achievable goals that drive
success.
Key Topics.
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Recognising the importance of one-to-ones,
understanding performance management,
and appreciating the bene昀椀ts of effective
appraisals.
Setting clear objectives and expectations,
identifying key performance indicators,
utilising SMART objectives, and understanding
the evaluation process.
»
Fostering a positive and open environment,
honing active listening and effective
communication skills, and emphasizing the
importance of documentation.
»
Balancing positive and constructive feedback,
addressing performance gaps with a focus
on emotional intelligence in feedback
discussions, setting goals for improvement,
and professionally resolving con昀氀icts.
THE
Trainer
Helen Bailey is Head of Learning and Development at
Strategi Solutions and is an award-winning L&D specialist
with over 20 years’ experience across a variety of sectors.
Describing herself as ‘Constantly Curious’ she is passionate
about creating interactive and engaging Leadership
Development.
Assessment & Accreditation.
The course includes an interactive appraisal
planning and role-playing session, providing
participants with an opportunity to put their newly
acquired skills to the test.
DURATION - 1 DAY
LUNCH PRICE - Members £180+VAT
Non-Members £220+VAT
7.
