Sasol Integrated Report 2024 - Book - Page 63
INTRODUCTION
ABOUT SASOL
STRATEGIC OVERVIEW
BUSINESSES
ESG
DATA AND ASSURANCE / ADMINISTRATION
REMUNERATION REPORT
SASOL ENERGY BUSINESS continued
MINING, GAS, OPERATIONS AND FUELS
SAFELY DELIVERING TODAY, SHAPING TOMORROW
continued
OPERATIONS’ TRANSFORMATION
FUELS CUSTOMER EXPERIENCE
Retail
Commercial Energy Solutions
Sasol Rewards
Our commercial strategy aimed at delivering
end-to-end energy solutions to our
commercial customers is well embedded
and delivering the anticipated results.
We continue to evolve our product and
solution offering based on our customers
aspirations and decarbonisation goals, each
offering tailored to ensure our customers
businesses are optimally catered for from
an energy perspective. Our very own Sasol
Total Fluid Management solution is now live
and part of our value offering to customers.
We continue to grow our presence in the
geographies in which we operate while
ensuring optimal customer efficiencies.
In 2024, we increased the number of
registered customers on the Sasol Rewards
programme by more than a third to 1,8 million.
Since its April 2022 launch, customers have
earned points worth more than R450 million
and redeemed points worth R330 million.
Secunda
Work is underway to achieve higher volumes and increased profitability from Secunda Operations’
while delivering on our emissions reduction roadmap and compliance commitments, as approved
as part of the outcome of our recent 12A appeal.
The medium- to long-term improvement in profitability will be underpinned by near-term
interventions to stabilise and improve the quality and availability of feedstock. These interventions
may introduce shifts in feedstock, energy and products to support our pathway towards being
more sustainable.
In July 2024, the Sasol Rewards mobile app
went live. Sasol Rewards can now be redeemed
for vouchers with partners such as Netflorist
and NuMetro. We expect to launch more
partners in the year ahead.
In September 2023, the Sasol Rewards
programme was honoured with the prestigious
“Best Newcomer Loyalty programme” award
at the South African Loyalty Awards.
Sasolburg
The Sasolburg site has a history of innovation. We continue to look for opportunities to leverage
technology to repurpose our assets. Given that the Sasolburg complex is smaller than the Secunda
complex, it offers an ideal platform on which to introduce innovations, which – once
commercialised – could be scaled-up at the Secunda complex.
Sasolburg is focusing on early proof-of-concept pilots and demonstrations. These are focused
on green hydrogen as well as on studies to repurpose Sasolburg Operations using existing assets
and technology to produce sustainable chemicals. These include products such as bio-methanol
or bio-ammonia as well as green fuels.
Natref
Natref is undergoing a transition of ownership as TotalEnergies Marketing South Africa has
signed a Sales and Purchase Agreement with the Prax Group to transfer its 36,36% interest
in the refinery. While the Competition Tribunal conditionally approved the proposed transaction in
June 2024, it is also subject to the fulfilment of additional conditions precedent. During this time
Natref will continue to operate as normal, and Sasol remains committed to maintaining safe and
reliable operations. The joint venture continues to innovate in response to the industry’s
environmental standards. In 2024, we progressed basic engineering of our hybrid refinery concept
– this transition will enable us to align with Clean Fuel specifications and reduce the carbon
intensity of our products. Engineering work is progressing well, positioning us to make a Final
Investment Decision in 2025.
Launch of new forecourt station design
We recently launched a new design for our retail forecourts and convenience stores, reflecting our
image as a progressive, eco-conscious and customer-centric brand that is adapting to the changing
fuel and convenience shop landscape in South Africa.
SASOL INTEGRATED REPORT 2024
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