2023 Export Catalogue - Other - Page 106
How do I clean my Rointe product?
Our electric heating products are designed for
easy maintenance.
Are Rointe heating products easy to install?
Our products are incredibly easy to install.
We include a template and installation kit
with every product. In fact, with our electric
radiators, there are only 4 simple steps:
1. Mark the position of the bracket holes
indicated on the installation template
placed on the 昀氀oor (not on the skirting
board) where you want to install the
product.
We recommend keeping all parts clean and
free from dust (behind and along the 昀椀ns),
using a damp cloth and pH-neutral soap.
Clean the control panel only with a dry cloth.
Do not use any abrasive materials or
chemicals on the product and turn it off
before cleaning.
2. Drill the holes for the brackets where
the positions have been marked.
3. Fix the brackets to the wall using the
provided rawlplugs and screws.
4. Finish by sliding the radiator on these
brackets.
We even have videos on YouTube to help you
with the installation.
The user then has to program the product.
It’s easy with the D Series, Belize and Oval
WiFi towel rails using the free Rointe Connect
app. Or with non-WiFi products like Kyros,
simply activate one of the 4 pre-installed
programmes from the control panel. With
Kyros, Sygma and Oval non-WiFi products,
you could purchase our AIR or BASIC remote
control to help you program.
If you need help with installation or
programming, call us on 0203 321 5929.
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I can’t pair my WiFi product, why?
Check that you have selected the correct
product type, that the zone is compatible with
the product type (water heaters must be in a
different zone from other products), that you
enter your WiFi network password correctly,
that your router is con昀椀gured for the 2.4 GHz
network and that you have su昀케cient WiFi
signal, otherwise you will need an extender,
repeater or access point.
If you are using the Android app, check that
you have an automatic connection to WiFi
networks disabled. Check that your router
accepts new devices.