RWL-CSR-Report-use-mail - Flipbook - Page 4
On Rent
Operator
safety training
Manage rentals
with My Riwal
app and
portal
96%
on-time
delivery
Onsite
maintenance
within
9 hrs
95%
uptime
Over 19.000
machines
Best
Customer
Experience
Ready
Line
Off Rent
Proximity:
75
international
depot
locations
1 day
pickup
Machines
inspected before
each delivery
Going
1.
Introduction
for top performance
97%
invoice
accuracy
Workshop
This 2018 Corporate Social Responsibility (CSR) Report is published by Riwal
Holding Group with information about the company’s stakeholders, overall CSR
strategy, and sustainability performance indicators, including trends. This report
serves as both a measurement of Riwal’s efforts in increasing sustainability,
and as a way to communicate more transparently with Riwal Holding Group
stakeholders.
About Riwal
throughout Europe and the Middle East as well as India and Kazakhstan. With a network of partners,
Riwal has consciously chosen to specialize in one very specific area – “powered access equipment”, by
we can support activities in just about any country through our International Rentals unit, whether we
which we mean aerial work platforms, telehandlers and forklift trucks. Altogether, we have a fleet of over
have our own operations on the ground or not. Few companies can match our strong international reach.
19.000 units. We sincerely believe that with this focus, we can deliver superior service which translates to
The graphic illustrated above shows the rental cycle at Riwal, and the value that we deliver to our
safety, efficiency, and profitability for our customers. Riwal has 75 depots and operates in 16 countries
customers in each stage.
4
5
www.riwal.com
