RWL-CSR-Report-2023-use - Flipbook - Page 16
4. Sustainability Statement
OUR MISSION
Why does our organisation exist?
Through engaged people, deliver the Best
Customer Experience
OUR VISION
What are we building?
To be the first choice for jobs done at height
OUR BELIEFS
To realize the vision we believe in:
OUR VALUES
Our guiding principles
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Keeping our promises
Finding solutions from customers’ perspectives
Creating value together
Improving everyday
Acting with urgency
Engagement
Integrity
Teamwork
Safety
Sustainability
Our sustainable strategy
Our business model focuses on rental, which in itself is
Our business activities have both positive and negative
a sustainable solution. Rental companies have the
impacts on the environment and society. Thus, taking
technical, logistical, legal and commercial expertise to
steps to enhance our positive impacts while mitigating
help their customers comply with sustainability
negative ones is the foundation of our sustainability
requirements related to equipment, resulting in an
strategy. We aim to provide the best customer
overall more sustainable life cycle of the equipment.
experience and to adopt a more sustainable way of
working in the supply chain.
By having a customer-centric approach, the way of
operating and making decisions focuses on customer
Following our sustainability goal, we embrace
demand and expectations. It provides a framework to
sustainability as an integral part of our business.
focus investment, drive performance, and engage
We believe that sustainability is a fundamental aspect
internal and external stakeholders. Sustainability allows
of our industry and will align our decisions, initiatives,
us to innovate, improve our risk tolerance, build our
and activities for the long term.
reputation and brand and save costs.
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