RWL-AlgemeneVoorwaarden-OpleidingenENG 2021 - Flipbook - Page 1
Riwal Hoogwerkers BV
Registered of昀椀ce in Dordrecht
Chamber of Commerce 23055811
TERMS & CONDITIONS - COURSES
The Terms & Conditions for supplying Courses by Riwal Hoogwerkers BV
(“Riwal”) shall be deemed to have been accepted by the Client, on the basis of a
Booking or an order for the services of Riwal. The Client accepts all responsibility
and shall ensure that the Participants comply with all obligations imposed by the
Working Conditions Act.
DEFINITIONS
In these Terms & Conditions, capitalized terms shall have the following meaning:
• Booking: a reservation or order from the Client for a Course;
• Participant: the natural person speci昀椀ed by the customer to participate in a
Course;
• Instructor: the person who teaches the Course;
• Client: the legal or natural person making the Booking;
• Course: the Course as given by the Instructor;
• Personal data: all information about an identi昀椀ed or identi昀椀able natural person
• Riwal: Riwal Hoogwerkers BV.
BOOKINGS AND PAYMENT CONDITIONS
• Bookings for Courses can be made by phone, e-mail or via the online booking
tool at www.riwal.com/nl.
• All prices listed are in euros and excluding VAT.
• Payment must take place without deduction, set-off or counterclaim within 30
days after the invoice date, unless the Client and Riwal have agreed otherwise
in writing.
• If the Client is insuf昀椀ciently solvent, as judged by Riwal, payment must take
place prior to the Course.
• Course certi昀椀cates shall only be sent after the full payment has been received.
• If the Client does not pay an amount due within the agreed term, Riwal is
entitled to send a notice of default to the Client, and if no payment is received
from the Client within 7 (seven) days from the date of the aforementioned notice
of default, all claims for the payment of the outstanding amount concerning will
be immediately due and fully payable. In addition, the Client is obliged to pay
Riwal an interest of 1.5% (one and a half percent) per month on the outstanding
amount and all other unpaid amounts (including unpaid interest) until the date
of full payment, notwithstanding any other rights that Riwal may have under the
agreement, these Terms & Conditions or applicable law. All (extra-judicial and
other) costs incurred by Riwal in connection with the collection of any amounts
due (including, without limitation, legal costs, damages and/or 昀椀nes) will be
borne by the Client.
RIWAL CANCELLATION ARRANGEMENT
When a Booking is cancelled by the Client, Riwal reserves the right to charge the
following costs:
CANCELLATION IN ADVANCE
(IN WORKING DAYS)
8 - 10 working days
4 – 7 working days
1 – 3 working days
On the day of the course and/or
certi昀椀cation or without cancellation
Rescheduling and changes of
booking details
% OF THE COURSE AND/OR
CERTIFICATION COSTS
75%
90%
100%
100%
NDEMNIFICATION
Riwal will indemnify the Client against any claim relating to death or personal
injury caused by negligence or violation of the legal duty of Riwal, its employees
or agents.
PARTICIPANTS’ BEHAVIOUR
• Riwal reserves the right not to admit or, without acceptance of any liability, to
remove Participants if their behaviour is considered inappropriate or disruptive
in the opinion of Riwal. The decision not to admit or remove Participants lies
with the Instructor.
• Prior to a Course, a Participant shall inform Riwal in writing about medical
conditions that are relevant (e.g. epilepsy, diabetes). Riwal shall treat such
information con昀椀dentially. In addition, for Courses involving physical activity, it is
the responsibility of each Participant to seek appropriate prior medical advice as
to whether he or she is 昀椀t to participate in the Course.
COURSES ON LOCATION
• When Riwal Instructors provide the Course on the premises of the Client or
under its supervision, it is the responsibility of the Client to ensure that they are
protected by adequate insurance against employer liability and third-party risks
arising during or in connection with the Course.
• The Client accepts full responsibility for all legal requirements imposed on
the Client and its location, including the maintenance and safety of vehicles,
installations, lifting equipment, protective clothing and all applicable insurances,
including loss, injury or damage occurring during the Course, or arising from any
other negligence and/or violation of legal obligations by the Client.
• It is the responsibility of the Client to ensure that the facilities and conditions
at the site are suitable for the Course. Riwal and/or the designated Instructor
reserves the right to discontinue or reschedule the Course if such circumstances
would affect the quality of the Course. In the event of discontinuance or
rescheduling of the Course, the Client is responsible for the incurred costs.
DATA PROTECTION
• In implementing the agreement, the parties shall each observe their obligations
under the General Data Protection Regulation (GDPR) with respect to the
processing of Personal data.
• Each party warrants that the Personal data shared with the other party for the
purposes of performing the agreement is accurate, not excessive, not unlawful,
and does not violate any right of a third party.
• With regard to the implementation of the agreement, each party bears (its
own) responsibility for the processing of Personal data. The Client indemni昀椀es
Riwal against any legal action by Participants whose Personal data has been
processed within the framework of the Course or for which it is responsible by
virtue of the agreement or by virtue of the law or otherwise, unless the Client
demonstrates that the facts underlying the claim are solely attributable to Riwal.
• If Riwal considers this to be important for the execution of the agreement, the
Client will, upon request, immediately inform Riwal in writing about the way in
which the Client executes its obligations under the GDPR.
TERMS & CONDITIONS
These Terms & Conditions may only be amended with the explicit written consent
of an authorized representative of Riwal.
€50,00
• Late arrivals are considered to be absentees.
• The date that Riwal receives the cancellation is considered to be the date of
cancellation, and the corresponding costs shall be applicable.
Versie 2021.1
AMENDMENTS
• Riwal reserves the right, where necessary, to make changes to the programme,
dates and/or locations of the Course at any time.
• Riwal reserves the right, where necessary, to change the rates of the Course
at any time if costs increase due to economic circumstances and/or changes in
laws and regulations.
• Riwal strives to provide only one Instructor for the full duration of the Course.
However, Riwal accepts no liability for the non-delivery of a speci昀椀c Instructor
for a part or all of the period of the Course.
riwal.com
