Riwal Hireguide 2023 - Flipbook - Page 6

Conditions of insurance
All of our access platforms are WAM-insured in accordance with the legal
requirements. As a customer, you must always ensure the “work risk” yourself.
This is the liability that you hold for damages to third parties through or with
the use of our machines. You are also liable for all damages to the equipment.
When you rent Riwal equipment, you can purchase the Riwal Damage
Protection Plan for a small surcharge. The plan covers just about any damage
that could possibly occur, and your liability will be limited to a deductible that
is far less than the value of the equipment. Even if the damage turns out to be
a total loss, you won’t have to pay anything above the deductible. The only
exclusions are for damage caused by deliberate misuse of the equipment,
or for foreseeable damage. The most recent “Terms and Conditions” are
available on our website at riwal.com.
General hire terms
Orders and deliveries are subject to the general hire terms and conditions of
Riwal International Rental B.V. registered with the Chamber of Commerce in
Rotterdam under no. 243 73 583, and available on our website at riwal.com.
The general terms can be sent on request.
Technical helpdesk
Our qualified and experienced mechanics keep our aerial work platforms,
telehandlers and other construction and maintenance equipment in top
condition. In the event of a malfunction or problems with a machine, Riwal has
a 24/7 technical helpdesk and its own mobile service department. You can
also report a breakdown or ask for technical assistance via our designated
email address: international_service@riwal.com
Training
We make our own training centre available to all of your employees and
offer an extensive range of courses on how to operate aerial work platforms,
telehandlers and forklifts. Riwal also provides courses for SCC (Safety,
Health and the Environment Checklist Contractors) and SOG (Foundation
Cooperation for Safety Course Catalogue) certification. Our professional
and certified trainers provide instruction and administer exams both on
a theoretical and practical level. Their many years of practical experience,
sound knowledge of equipment and educational skills ensure training at the
highest level. To find out more about any safety training courses offered,
please visit riwal.com.
5

Paperturn flipbook