Riwal Danmark - Rental and delivery terms - revised nov 2024 (English) - Flipbook - Page 2
for making sure the equipment is used according
to the regulations of the working environmental
law. The suppliers staff should always have unlimited access to inspect the supplies during the
rental period, if necessary (no duty).
.
Service and assistance outside opening hours
The supplier supplies equipment and service all
over Danmark. Should an operating breakdown
occur outside normal opening hours, please refer
to the suppliers telephone line at +45 70 10 00
97. Normal opening hours are from Monday to
Friday from 07.00 to 16.30.
Delivery of equipment or services outside normal
opening hours is not covered by the general
rental conditions relating to the daily use of the
equipment. Customers will be charged additional
costs if they need telephone assistance outside
normal opening hours.
Assistance calls outside normal opening hours is
charged with kr. 2.250,- Incl. the first 2 hours of
service labor.
Afterwards, kr. 750,- a hour is charged. The invoiced time is calculated incl. transport to and
from the suppliers nearest depot to the required
address. In addition, service vans, various consumables and environmental supplements at any
given time will be charged after latest charges
from the supplier.
Technical assistance is not provided on public
holidays and Monday to Thursday in the hours
from 22.00 to 06.00 and Friday, Saturday and
Sunday from 18.00 - 06.00.
unimpeded. The customer must ensure that there
is enough electric power/fuel on the machine to
be loaded / unloaded at delivery or pick-up.
The key is placed in the same place as when delivered or according to other agreement. The customer must always return the rented supplies in
the same condition as delivered (incl. cleaning)
Missing or damaged parts or equipment, tools,
electric cables, keys etc. are charged the customer.
This is checked by the supplier, within a reasonable time, after the supplies have reached the suppliers depot and if any extra cleaning or repairs
will be necessary, this will be documented and
charged the customer.
Recharging fee
The supplier invoice a recharging fee on all orders
on electric machines, which is rented to the customer. The recharging fee is invoiced on the first
sent invoice in relation to the order.
The recharging fee follows the mentioned machine groups/ damage waiver groups cf. Riwal
Danmark A/S gross pricelist.
The machine groups / damage waiver groups petitions the following:
Group A) DKK 55 per unit
Group B) DKK 85 per unit
Group C) DKK 155 per unit
The recharging fee is invoiced to all customers on
all orders. The recharging fee is a one-time fee per
Rental and delivery of material outside opening order and appears on the order confirmation.
hours
For the rental and delivery of equipment outside Responsibilities and damage
normal opening hours a handling fee of kr.
The customer is responsible for damages to the
2.250,- will be charged. Any additional transport rented supplies during the rental period. The cuscosts are charged to the customer.
tomer has the responsibility for making sure that
Rental outside the opening hours is only possible all staff using the supplies do this in a manor that
if the supplier has a supplies available at their de- does not damage the supplies or cause harm to
pots and transport off the machine is possible.
themselves or 3rd party, personal injuries as well
The Supplier reserves the right to refuse rentals as material damage. The customer is responsible
outside of the normal opening hours.
for the risk of any damage caused on access roads
to the work place, surfaces, underground faciliReturn of supplies
ties, installations etc. The supplier does not take
When the rental period has been terminated, the responsibility for operational loss of any kind, loss
customer must return the supplies in a clean and of profit or other consequential loss, regardless if
working condition and must be placed this is linked to the supplies. Damages must be
